Shipping / Returns
Shipping and returns
Shipping and returns information for RGC green coffee releases, early access customers, and wholesale sample inquiries.
Release shipping policy
RGC ships green coffee releases according to the package size, destination, and availability confirmed at the time of ordering or sample allocation.
Package-specific shipping details may vary for 1 lb Home Roaster Bags, 2 lb Learning Packs, 5 lb Practice Roast Bags, Wholesale Sample Boxes, and bulk roaster inquiries.
Green coffee is a food product, so return eligibility may be limited once products are opened, handled, roasted, or transferred from original packaging. If an order arrives damaged or incorrect, contact RGC promptly so the issue can be reviewed.